The receptionist your
dry cleaner never had.
ezRo.bot answers every call and text in your store's voice — pulling real order status from your POS, not guessing. You only see what needs you, in Telegram.
How it'll work · POS-aware
Real answers from your POS — not a hallucinated guess.
When a customer asks "is my order ready?" ezRo.bot doesn't make it up. It looks up the actual ticket — in real time — and answers from the data.
ezRo.bot · composing
Pull {order.status} for the caller's number, fall back to last name if missing, write in Maria's voice (warm, brief), include pickup hours.
Inbox · in chat
You only see what you
actually need to see.
ezRo.bot handles the routine on its own. The unusual stuff — refunds, spot re-clean approvals, urgent pickups, alteration questions, anything off-script — comes to you in the chat you already use. One tap to approve, edit, or take over. No new app, no new password, no inbox to babysit.
Portal
Your call log, inbox, and performance overview in one clean workspace.
The Portal shows what Mia handled, what needs your team, and where customers are getting stuck. Review recordings and transcripts, clear Inbox escalations, track SMS, and see the day at a glance.
Alterations · scheduling
Fittings booked and tracked —
without the paper calendar.
ezRo.bot books alteration fittings straight into one shared calendar. Every tailor, every drop-off, every pickup — color-coded, visible to your whole team, and never double-booked.
Photos · both ways
Send and receive photos —
by text or in the portal.
A customer can text a photo of a stain or a garment and ezRo.bot files it to their order. Your team snaps a photo at the counter and sends it back — all on one secure link. No app to install, on either side.
Built for dry cleaners
One flat price per store.
Onboard in 30 minutes.
Try risk free for 60 days. We're working with a small group of dry cleaners to design ezRo.bot around how you actually run the front of house.